Information design challenge

Telephone Bill Redesign //  Information Design

If you are a student studying visual/communication design try to solve this problem. Imagine, TRAI (Telecom Regulatory Authority of India) is instructing the telephone providers in India to standardize* the design of the telephone bill for the ease of customer comprehension. The idea is to reduce the diversity of appearances of elements which are common to the bill.

Being a communication design student, respond to this challenge. What should be standardized in a telephone bill and why? How consistency in the display of certain elements can be beneficial to service providers as well as customers. It is an opportunity to understand the features offered by each telecom provider and marry them to their customer’s needs. 
*Standardize - the process of making something conform to a standard.
*Standardization is the process of creating standards to guide the creation of a good or service based on the consensus of all the relevant parties in the industry. Know more...


Last updated: 9 APR. 2020
Free Download // PDF Document // Contains 2 pages 
The Second page of the PDF helps you generate a design brief for the problem.
Very Difficult
Mandar Rane
Prof. Mandar Rane
Communication Design
Faculty IDC, IIT Bombay
Prof. Uday Athavankar 
Product Design
Faculty IDC, IIT Bombay
Primary Audience:
Communication Design students: B.Des + M.Des

1. Knowledge of basic typography
2. Awareness of elements and principles of design 
3. Visual Order - Rationalizing grammar of design decisions 
4. Design challenge 1 - Completed